The world of e-commerce has created a new, streamlined avenue for companies to connect with clients and customers. When businesses add an e-commerce framework to their company structure, they typically:
But integrating e-commerce platforms into traditional company structures can be frustrating - at least it used to be. Building an e-commerce component into your company would mean hands-on management of two separate entities: the original “brick and mortar” business and the Internet presence. Because there was no bridge between the two worlds, everything had to done by hand, creating an onslaught of additional work that often required a new team to handle day-to-day operations for the e-commerce side of the company.
- Sell more products and services
- Generate more leads
- Build customer trust
- Find that marketing efforts are more successful
Businesses needed a smart, intuitive bridge that could effectively connect the two aspects of a modern product-oriented company in a hands-free, automatic, real-time way.
AscentERP is the bridge that brings the two sides of your company together - seamlessly, efficiently, automatically.
Use AscentERP to:
Keep your inventory in sync across any number of warehouses or physical locations and multiple ecommerce sites. A change in inventory, regardless of where or how it originates, is reflected instantly across all of your platforms, eliminating the need to update inventory numbers by hand and ensuring that customers and sales staff have an accurate reflection of inventory numbers at all times.
Improve customer experience with instantly generated invoices, tracking numbers, and shipping notifications. As soon as an online order is logged in, AscentERP creates a tracking number for the sale and provides a shipment update to the customer.
Extend the reach of traditional CRM. AscentERP is built on Salesforce CRM, which allows companies to manage and analyze customer interactions and data, build business relationships with customers, improve customer retention, and drive sales growth. With AscentERP companies can better understand what customers are looking for, when they’re looking, and when they’re ready to buy. This, in turn, can intelligently inform marketing and outreach.
Reduce human error. If inventory numbers have to be input in multiple locations over time, you not only lose valuable time as the information passes from one desk to another, but you increase the chances of important information being input incorrectly.
Update prices across all company platforms instantly. Any inventory change made in AscentERP is automatically reflected anywhere you list products. Companies that rely on market fluctuations to determine pricing changes can manage updates and adjustments efficiently, in one place.
Contact us for more information about using AscentERP to bridge the gap between the physical world of your company and your e-commerce site. AscentERP transforms a complex, messy system into one that is simple, straightforward, and automatic.
Salesforce and AscentERP
Tuesday, November 22, 2016
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