Return Merchandise Authorization

AscentERP RMA: Return Merchandise Authorization Made Easy.

No business system is complete without a reliable returns management component — not only from your customer to you, but also from you to your customer. That is why AscentERP has created a robust Return Merchandise Authorization (RMA) feature that can return a product from the Sales Order and Sales Order line, as well as from the Purchase Order and Purchase Order line. It gives you the ability to follow a Salesforce case to determine if a product is under warranty or not. You can return items into general stock, a quarantine location, or into the recycle bin.

Here is How Users Benefit with the AscentERP RMA Object:

  • If your product is in warranty or out of warranty, AscentERP will guide your customer service reps to make the correct decision.
  • RMA processing is fast and easy.
  • A complete, reportable log is created regarding returns.
Handle RMA in the Cloud–It's Better than Software!

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